We maintain 24-hour readiness and typically reach most San Diego locations within 45 minutes of the call. Our first crew performs stabilization - covering openings, stopping active leaks, isolating unsafe zones, and setting up drying or containment equipment. Fast response limits structural damage and reduces overall repair time. Because disasters often involve several types of damage at once, early intervention is key to preventing secondary issues such as mold growth, corrosion, and electrical hazards.

Dry Pros works directly with your insurance provider to simplify claims. We document all visible and hidden damage through photos, readings, and written reports, then share these with your adjuster. Our team can meet adjusters onsite, explain recommended work, and provide itemized repair documentation. This approach helps property owners avoid claim delays and get fair coverage for restoration expenses. You’ll always receive copies of documentation and progress updates for transparency.

Safety is central to our procedure. Before any debris or contamination is removed, our technicians set up containment barriers and negative air machines to isolate affected spaces. We wear protective gear and use HEPA filtration to trap airborne particles. Disinfectants are applied in controlled stages to reduce fumes, and each area is ventilated before re-entry. Children, pets, and elderly residents are advised to stay clear until air readings confirm safe conditions. We also follow all local and federal environmental regulations for material disposal.

Yes. Our teams manage projects from single homes to multi-building commercial facilities. We scale resources based on property size, deploying additional crews, drying units, and power systems as needed. For commercial sites, we coordinate restoration in sections to allow partial operation during recovery when possible. This minimizes downtime and helps businesses reopen quickly while maintaining compliance with safety standards. Many local property managers, schools, and healthcare facilities rely on our large-loss response services.

The duration depends on the disaster type, building size, and level of damage. Minor water or smoke incidents may be completed within several days, while extensive structural or fire restoration can extend several weeks. The process includes initial cleanup, moisture removal, structural drying, sanitation, repair, and finishing. We provide a timeline after inspection and keep clients informed at every stage. Our objective is thorough, documented recovery that meets building codes and passes post-restoration inspection on the first review.